Delivery Information

South African Customers

We will process your order within 5 business days upon which the item will be shipped.

Orders with backordered items will be processed within 7-14 working days upon which the entire order will be shipped.

We deliver nationwide at a flat rate of R95. We make use of Fastway and Courier Guy for door to door deliveries. Please note that if bulk orders are made, shipping may incur extra cost.

However, we might require clients to collect at their nearest Pudo Locker, Postnet or PEP Store. Store to Store (Postnet or PEP) deliveries are done in instances where delivery is to be made to an area that falls outside of either Local or Main centre regions when shipping from Johannesburg or are deliveries that incur a courier fee that would be too hefty (e.g. weight of parcel is too heavy etc.) should it be couriered door-to-door via our other service providers (Fastway & Courier Guy).

Local | same day or following day delivery
Main | 1-3 working days for delivery
Regional | 1-9 working days for delivery

Local & Main centres:

Bloemfontein
Cape Town
Durban
East London
George
Harrismith
Johannesburg
Klerksdorp
Nelspruit
Polokwane
Port Elizabeth
Pretoria
Rustenburg
Vereeniging
Witbank

Once your parcel has been shipped you will receive an email with the tracking number.

We send parcels from Monday to Friday from 09h00-17h00. This excludes South African public holidays. We cannot deliver to a PO Box and will need a physical address for all deliveries within South Africa. Alternatively, we require the address of your nearest Pudo Locker, Postnet or PEP Store.

International Customers:

US customers orders are processed and shipped in 1-4 days.
International customers may expect a shipping time of 20-30 days.